Business Relationship Management (BRM)

Why Choose this Training Course?
The Business Relationship is the most crucial asset an Enterprise has.  The future growth and prosperity of any Enterprise is entirely dependent on its Business Relationships, with supplier, with partners and, most important of all, with customers.


What are the Goals?
By the end of this training course, participants will be able to:

Understand what is meant by Business Transition Management and how value migration and loss can be minimized by successful implementation of change and transformation programmes
Understand the BRM role in providing clients 
Become an effective and persuasive communicator, drawing upon advanced communications skills and understanding the Science of PersuasionUnderstand the characteristics and Processes of World-Class Business Relationship Manager (BRM)
Learn skills, processes and attributes to enable you to perform not as merely a supplier, but as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services
Understand Portfolio Management disciplines and techniques and how they can be used and applied to create, sustain and maximize realized business value.
 

Who is this Training Course for?
This course is suitable to wide range of professionals, but will greatly benefit:

Business Relationship Managers
Key Account Managers
Global Account Managers
Sales professionals
Business Development Professionals
Marketing Executives
How will this Training Course be Presented?
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes live presentation, videos, case studies and facilitated workshop exercises.  Tools will also be explained and used which are created by the Instructor and which will be made available to all attendees.