Mastering Personal and Interpersonal skills

Why Choose this Online Training Course?
 

We look at best practice written and oral communication with colleagues, team members and external suppliers, explore practical techniques delegates can master to build high achieving teams where people feel valued. Delegates will leave confident they can inspire and motivate team members to give of their best.

This online training course focuses on developing the relational communication competencies that allow executives and managers to motivate and inspire others. It helps leaders become great communicators who know how to win respect, understanding and commitment.

This Greensage online training course will feature:

Listening: to and understanding other people’s perspectives
Writing: in Plain English so audiences understand what you mean the first time they read your words
Explaining: presenting plans, goals and complex ideas clearly so people understand what is expected of them
Engagement: building relationships with and between others based on trust, respect and collaboration
Encouragement: helping team members achieve their best through constructive feedback, motivation and facilitation

What are the Goals?
By the end of this Greensage online training course, participants will be able to:

Pay attention to words and the meaning behind words, reflect on what has been said and what is left unsaid
Ask questions that uncover misunderstandings, perceptions and expectations
Present messages clearly so audiences remember key points afterwards
Give constructive feedback that helps team members improve their performance
Ensure everyone contributes to discussions and all points of view are heard before making decisions

Who is this Online Training Course for?
This Greensage online training course is suitable for professionals in private organisations, government institutions and NGOs; it will greatly benefit:

Executives who want to improve their capabilities in motivating and influencing colleagues, subordinates and suppliers
Managers who want to improve working relationships between their team members and with other teams
People who have been identified as having potential for promotion to a leadership role
Leaders in teams with challenging targets and those that are expected to deliver a high level of performance

How will this Online Training Course be Presented?
This Greensage online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented.